ESP61 – Vehicle breakdown

ESP61 – Vehicle breakdown

This procedure

This procedure describes the actions to occur in the event of a vehicle breakdown.

The key principles of this procedure are:

  1. All participants have the information they need in the even this procedure is triggered
  2. Any safety issues are mitigated through the assistance of emergency services
  3. Good records are kept to assist with effective contract management.

related forms

reporting and monitoring

The reporting and monitoring tools used in this procedure are:

  1. Service Manager reports incidents to Network Manager
  2. Network Manager maintains a register of incidents, and reports to Committee.

references

Policy guidance on incident reports and investigations can be found in EP6 – Service incidents and crisis management